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Project Support

Support From Requirement to Deployment

Security projects often involve more than selecting a standard product. Our team works with distributors, system integrators and project partners to evaluate requirements, coordinate technical solutions and support implementation throughout the project process.

01 · What We Support

Flexible Support for Different Project Requirements

01

OEM & Customization

Branding, model labels, user interfaces, display content, packaging, documentation and selected project-specific configurations can be customized according to confirmed requirements.

02

System Integration

For projects involving third-party software, devices or security systems, integration requirements can be evaluated directly with our technical team.

03

Software & Platform

Our intelligent security platform and selected software functions are developed and maintained by our own team, enabling more direct technical coordination.

04

Technical Support

We provide technical communication, configuration guidance, troubleshooting and after-sales coordination according to the product and project requirements.

02 · Independent Platform

More Direct Software and Data Support

Our security management platform provides centralized management for connected screening devices and related data.

✓ User, role and area management
✓ Device management
✓ Real-time screening and alarm information
✓ Historical record query
✓ Data visualization dashboard
Zhonghaoyue ISMP intelligent security management platform dashboard
Zhonghaoyue technical team coordinating a security screening project
03 · Responsive Coordination

When Requirements Change, Communication Matters

During POC, bidding and project implementation, new requirements often appear after the initial product selection.

Because our technical and software teams can participate directly in requirement evaluation, we can review new requests more efficiently and provide clearer feedback on what can be implemented and how.

04 · Project Workflow

A Clear Process From Requirement to Delivery

STEP 01

Requirement Review

We first understand the application, technical requirements, target market and project conditions.

STEP 02

Technical Evaluation

Product configuration, customization and integration requirements are reviewed with the relevant team.

STEP 03

Configuration & Testing

Confirmed functions and configurations are prepared and tested before delivery.

STEP 04

Delivery & Support

After shipment, we continue to support installation, operation guidance and technical troubleshooting as required.

05 · Selected Project Experience

Experience in Security-Sensitive Environments

Our security screening solutions have been selected for projects serving government and other security-sensitive environments, including correctional facilities.

Detailed project information and supporting materials can be provided separately where disclosure is permitted.

Have a Project Requirement to Discuss?

Tell us about your application, technical requirements or integration needs. Our team will help evaluate a practical solution.

Discuss Your Project